Privacy Policy

Introduction

Express Brake ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile automotive repair services and platform.

Information We Collect

Personal Information

• Name, email address, and phone number
• Physical address and location information
• Vehicle information (make, model, year, VIN)
• Payment information (processed securely through Stripe)
• Service history and preferences

Usage Information

• Device information and browser type
• IP address and location data
• Website usage patterns and interactions
• Photos and documentation related to vehicle services

How We Use Your Information

• Provide and improve our mobile automotive repair services
• Connect you with qualified mechanics in your area
• Process payments and manage your account
• Send service updates, confirmations, and safety communications
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

Information Sharing

We may share your information with:

• Service Providers: Qualified mechanics to fulfill your service requests
• Payment Processors: Stripe and other payment services to process transactions
• Service Partners: Third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Restricted access to personal information on a need-to-know basis
• Secure payment processing through PCI-compliant providers

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Port your data to another service provider

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

To request deletion of your data, visit ourData Deletionpage for step-by-step instructions.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.